Policies
Appointment Duration and Frequency:
The number of mental health visits that will be covered per benefit year varies from one insurance
plan to the next. This limit includes periodic reviews as well as therapy visits. You should discuss
this with your therapist at the beginning of your treatment. It is wise for you to be aware of where
you are in your yearly allotted visits.
Therapy sessions are generally 45-50 minutes in length. They typically occur every one to two weeks
early on and become more spaced out as the client begins to feel better. Periodic Reviews typically last around
45-50 minutes.
Cancellation Policy:
We do have a cancellation and no-show policy here at FBHS. We ask that you give us at least 24
hours notice if you need to cancel your appointment, as we often have a wait-list that we try to
accommodate. If you do not give at least 24 hours notice on a missed appointment, you are subject to
a $90 charge. Please let your clinician know if there has been an emergency. This missed appointment cannot be
billed to your insurance company!
Reminder Calls:
Reminder calls may be made on the business day before your appointment. Be sure you have provided
FBHS staff with the best way to reach you. Please be aware that reminder calls are offered as
a courtesy and are not guaranteed. Clients remain responsible for keeping track of their appointment date and
time.
Updating Information:
Please be sure to notify us of any changes to your contact information, including the best phone number to use for
reminder calls. Also remember to give us your updated insurance card should your policy change.
HIPAA Information:
At Fenton Behavioral Health Service we take privacy very seriously.
The number of mental health visits that will be covered per benefit year varies from one insurance
plan to the next. This limit includes periodic reviews as well as therapy visits. You should discuss
this with your therapist at the beginning of your treatment. It is wise for you to be aware of where
you are in your yearly allotted visits.
Therapy sessions are generally 45-50 minutes in length. They typically occur every one to two weeks
early on and become more spaced out as the client begins to feel better. Periodic Reviews typically last around
45-50 minutes.
Cancellation Policy:
We do have a cancellation and no-show policy here at FBHS. We ask that you give us at least 24
hours notice if you need to cancel your appointment, as we often have a wait-list that we try to
accommodate. If you do not give at least 24 hours notice on a missed appointment, you are subject to
a $90 charge. Please let your clinician know if there has been an emergency. This missed appointment cannot be
billed to your insurance company!
Reminder Calls:
Reminder calls may be made on the business day before your appointment. Be sure you have provided
FBHS staff with the best way to reach you. Please be aware that reminder calls are offered as
a courtesy and are not guaranteed. Clients remain responsible for keeping track of their appointment date and
time.
Updating Information:
Please be sure to notify us of any changes to your contact information, including the best phone number to use for
reminder calls. Also remember to give us your updated insurance card should your policy change.
HIPAA Information:
At Fenton Behavioral Health Service we take privacy very seriously.